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Customer Retention Strategies (CRS100)
$199.00
Marketing & Sales
Customer Retention Strategies (CRS100)

Module Overview

Customer retention is more than simply convincing customers to buy again. It involves creating enough value, trust, and satisfaction that customers choose to continue doing business with an organisation.

Learning Objectives

By the...

Customer Service Excellence (CSE100)
$199.00
Marketing & Sales
Customer Service Excellence (CSE100)

Exceptional customer service is a key driver of business success, customer loyalty, and long-term growth. In today’s competitive environment, organisations that consistently deliver positive customer experiences gain a strong advantage by...

Digital Marketing for Small Businesses in Botswana (DMS100)
$199.00
Marketing & Sales
Digital Marketing for Small Businesses in Botswana (DMS100)

Welcome to Digital Marketing for Small Business in Botswana!

In today's digital economy, having a great product or service is only part of the equation—your customers need to be able to find you online. Digital marketing provides affordable and...

Sales Skills: Prospecting, Pitching and Closing Deals (SAL120)
$199.00
Marketing & Sales
Sales Skills: Prospecting, Pitching and Closing Deals (SAL120)

Successful sales professionals do more than sell products or services—they build relationships, understand customer needs, communicate value, and create solutions that drive business growth. In an increasingly competitive marketplace, strong...

WhatsApp Marketing for SMEs (WAS100)
$199.00
Marketing & Sales
WhatsApp Marketing for SMEs (WAS100)

WhatsApp has become one of the most powerful communication and marketing tools for small and medium-sized enterprises (SMEs), providing businesses with an affordable and effective way to connect with customers, promote products, and increase...

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