Home / Course catalog / Digital Skills / AI for Everyday Work: Using ChatGPT to Sa... (AI21)

Digital Skills

AI for Everyday Work: Using ChatGPT to Save Time and Work Smarter (AI21)


Description

Artificial Intelligence is transforming the way we work, and this course is designed to equip you with the practical skills you need to harness ChatGPT for various workplace tasks. You will learn how to effectively use ChatGPT to save time, enhance your writing, generate creative ideas, summarize information, plan tasks, prepare reports, create marketing content, support customers, and organize your work more efficiently.

This course is tailored for those seeking quick, practical results. We prioritize real-world applications over technical jargon, ensuring that you can apply what you learn directly to your job. Through hands-on practice with prompts, sample documents, emails, reports, marketing scenarios, customer responses, and productivity planning, you will gain the confidence to integrate AI into your daily tasks.

Additionally, we emphasize responsible use of AI. You will learn about the potential pitfalls of AI, including the possibility of errors and bias, and understand the importance of safeguarding confidential company or customer information.


Content
  • Learning Outcomes
  • Module 1 - Introduction to AI and ChatGPT
  • Trainer Demonstration
  • Practical Activity 1
  • Assignment unit 1
  • Suggested Prompt for This Module
  • Knowledge Check Quiz
  • Infographic
  • Understanding Prompt Improvement
  • Assignment unit
  • Knowledge Check Quiz
  • Module 3: Using ChatGPT for workplace Communication
  • Knowledge Check quiz
  • Module 4: Using Chatgpt for Productivity and Planning
  • Practical Activity: Use ChatGPT to Solve a Workplace Problem
  • Module 5: Using Chatgpt for Sales, Marketing and Customer Service
  • Knowledge Check Quiz
  • Module 6: Using Chatgpt with Documents, Data and Research
  • Knowledge Check Quiz
  • Module 7: Responsible and Safe Use of AI at work
  • Module 8: Building a Personal AI Productivity Workflow
  • Final Assessment: Practical AI Portfolio
  • E-book
  • Final Test
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever